Other Enquiries

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Please read the following.

  1. 1.We may forward your enquiry and personal information to our affiliated company in order to respond directly to your enquiry and serve you efficiently.
  2. 2.We may respond to your enquiry by phone or in writing. Please note that there may be a case we are not able to respond to your enquiry.
  3. 3.Our e-mail sent to you is for your personal use. Please do not copy all or part of our response, and refrain from secondary use of it.
  4. 4.We may not be able to respond in case that your email address sent to us is not correct, virus is detected, or system is in failure.
  5. 5.If you are 15 years old or younger, please obtain an approval from your parent or legal guardian before sending an enquiry to us.
  6. 6.Enquiries made on Saturdays, Sundays, national holidays, seasonal holiday period, or non business hour will be answered on the following business day or thereafter.
    *Our business hour is 9:00 ` 17:30.
  7. 7.This enquiry form is SSL encrypted in order to protect personal information.
  8. 8.We observe our Privacy Policy and strive to strictly manage personal information submitted through this website.
  9. 9.If you wish to confirm or correct your personal information submitted to us, please use this form and send it to us.

Please place your enquiry upon agreeing to the above.

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